Privacy Policy

Last Updated: October 14, 2025

At Quality Plumbing, we respect your privacy and are committed to protecting any information you share with us. Whether you’re scheduling a service or just browsing our website, we want you to feel confident that your personal details are safe, secure, and handled with care—just like we’d want for our own families.

1. Information We Collect

When you interact with our website https://qualityplumbingcu.com, we may collect the following types of information:

Personal Information:

  • Name
  • Phone number
  • Email address
  • Service address (if provided in a form)

This information is collected when you fill out our contact form or request a service.

Technical Information:

  • Your IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our site

We use tools like Google Analytics to better understand how visitors use our website so we can keep improving it.

2. How We Use Your Information

We only use your information to:

  • Respond to your inquiries and service requests
  • Schedule plumbing appointments
  • Improve our website and services
  • Send occasional updates if you’ve opted in (like seasonal plumbing tips or service reminders)

We don’t sell or rent your information—ever.

3. Sharing Your Information

We don’t share your personal information with third parties unless:

  • It’s required to fulfill your service request (e.g., scheduling software or a subcontractor)
  • We’re required to by law

We work only with trusted partners who are also committed to protecting your information.

4. Cookies

Our website uses cookies to make your browsing experience smoother and help us understand how visitors use our site. You can disable cookies in your browser settings if you prefer, but some parts of our site may not function properly.

5. Data Security

We take your privacy seriously and have put measures in place to protect your information, including:

  • Secure socket layer (SSL) encryption
  • Access controls for our internal systems
  • Regular security updates to our website

6. Your Rights

You’re in control. You can:

  • Request access to the personal data we hold about you
  • Ask us to update or delete your information
  • Opt out of any future communications

To do any of the above, just give us a call at (217) 328-5081 or email us via the contact form on our website.

7. Links to Other Websites

Our site may include links to helpful resources, partners, or social media. Just a heads-up: once you leave our site, we’re not responsible for the privacy practices of other websites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone in that age group.

9. Updates to This Policy

We may update this Privacy Policy from time to time. If we do, we’ll post the updated version right here with a new “Last Updated” date.

10. Questions? We’re Here to Help.

If you have any questions about our privacy practices, please don’t hesitate to reach out.

Call us at: (217) 328-5081
Visit: https://qualityplumbingcu.com

We’re your neighbors, and we believe in treating your privacy the way we’d want ours treated—with honesty, respect, and no funny business.